At Red Stag Patagonia, your worry-free travel experience is our top priority. From the moment you land in the country until you depart, we’re here to manage every detail of your trip, ensuring it’s smooth, seamless, and enjoyable.
To achieve this, we’ve established our own Concierge Department, led by Jorge, who is dedicated to assisting you with every aspect of your journey. From recommending the best flights and hotels to handling logistics and special requests, Jorge is your go-to expert. Contact him anytime at Jorge@TheKautapenGroup.com.
Additionally, we continue to partner with Prana Turismo, a Buenos Aires-based travel service known for its impeccable attention to detail. Together, we ensure your trip goes off without a hitch—whether it’s booking airline tickets, arranging charter flights, or securing transfers.
– Tailored Travel Packages: We handle everything from travel accommodations and airline bookings to ground transfers and charter flights.
– Comprehensive Support: If your plans change, we’ll notify the lodge of your delay, ensuring you’re met upon arrival, regardless of the hour.
– On-the-Ground Assistance: Red Stag Patagonia’ Logistics Staff and Prana Turismo are available to resolve any issues, whether it’s a lost passport, delayed luggage, or last-minute changes to your itinerary.
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*Booking and Cancellation Policy
To confirm reservations, you must make the required deposit within the following 14 days after receiving your invoice. The trip should be paid in full 120 days prior to the guest’s arrival date. At this point, the guest is responsible for total land costs and no credit will be applied. All deposits & payments are 100% non-refundable under any circumstances.
We accept wire transfers, checks, and credit cards. Invoice balance reflects cash discount and all credit card charges will be subject to a convenience fee equal to the mercantile fees incurred by our company (3.5%).
By confirming the reservation, you acknowledge and accept the current and potentially changing entry requirements of the destination country, and commit to fulfill the entry protocols.
The Kautapen Group highly recommends that you purchase travel & health Insurance for your trip. We recommend Global Rescue which is designed to cover land packages, and airline tickets for travelers worldwide. Their packages include trip Cancellation and trip Interruption coverage for trip deposits, as well as travel delay, medical expense, emergency evacuation, and lost baggage coverage.
Choose your plan and purchase your insurance online now
We highly recommend that you purchase trip insurance coverage. Customers are solely responsible for purchasing medical, travel, or trip insurance and it is not included in any quote or invoice from The Kautapen Group.