Privacy Policy

RedStag is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the RedStag Website and governs data collection and usage. By using the RedStag Website, you consent to the data practices described in this statement.

Collection of your Personal Information

RedStag collects personally identifiable information, such as your e-mail address, name, home, or work address or telephone number. RedStag also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by RedStag. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by RedStag for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RedStag Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through RedStag public message boards, this information may be collected and used by others. Note: RedStag does not read any of your private online communications.

RedStag encourages you to review the privacy statements of websites you choose to link to from RedStag so you understand how those sites collect, use and share your information. RedStag is not responsible for the privacy statements or other content on websites outside of the RedStag and RedStag family of websites.

Use of your Personal Information

RedStag collects and uses your personal information to operate the RedStag Web site and deliver the services you have requested. RedStag also uses your personally identifiable information to inform you of other products or services available from RedStag and its affiliates. RedStag may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

RedStag does not sell, rent or lease its customer lists to third parties. RedStag may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, RedStag may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RedStag, and they are required to maintain the confidentiality of your information.

RedStag does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

RedStag keeps track of the websites and pages our customers visit within RedStag to determine what RedStag services are the most popular. This data is used to deliver customized content and advertising within RedStag to customers whose behavior indicates that they are interested in a particular subject area.

RedStag Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RedStag or the site; (b) protect and defend the rights or property of RedStag; and, (c) act under exigent circumstances to protect the personal safety of users of RedStag, or the public.

Use of Cookies

The RedStag website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize RedStag pages, or register with RedStag site or services, a cookie helps RedStag to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RedStag Website, the information you previously provided can be retrieved, so you can easily use the RedStag features that you customized.

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RedStag Website.

Security of your Personal Information

RedStag secures your personal information from unauthorized access, use or disclosure. RedStag secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

RedStag will occasionally update this Statement of Privacy to reflect company and customer feedback. RedStag encourages you to periodically review this Statement to be informed of how RedStag is protecting your information.

Contact Information

RedStag welcomes your comments regarding this Statement of Privacy. If you believe that RedStag has not adhered to this Statement, please contact RedStag at victoria@redstagpatagonia.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.